01Overview
ll positions are on a 12-month contract through Aarvi Encon, with the extension. Use the attached CV format, and please ensure the candidate's PAN and Aadhar details are captured as we require it to update in the portal. There will be two rounds of virtual interviews for all positions. The working location will be Mumbai, Airoli. Proficiency in English communication is mandatory. Leave - 26 days for a year on prorate basis Insurance - GPA - 10 Lacs , GMC- 1 Lac Mon-Friday, WFO Details to be sent to the candidates. DetailsDescriptionClientA leading EPC & multinational engineering companyPositionCustomer Service SpecialistQualificationBE / B. Tech / Diploma / UndergraduateExperience1+ yearsRotation WorkAPAC shift 4.30 AM / 5.30 AM to 2 PM / 3.30 PM (CAB - Pickup)EMEA shift - 11.30 AM / 12 NOON to 8.30 PM / 9.30 PM (CAB - Drop)North America & Latin America shift - 4.30 PM 5.30 PM to 1.30 AM / 2 AM (Cab pickup and drop)Job LocationAiroli, Navi MumbaiContract DurationOpen Ended (1 year + Extendable)Joining DateImmediate or should Join within 1 monthWorking Hours / Days8.5 hours (inclusive 30 mins break)Salary Budget57,000 CTC /monthInterview ModeDirect (Face to Face),Cv shortlistedPayrollAarvi Encon Limited Required Skills and Experience Minimum 1+ years of experience in Order to Cash (O2C) operations. Strong understanding of any of the following: O2C lifecycle and processes International shipping documents Import and export terms (Incoterms) Export/import payment mechanisms Letter of Credit (LC) Order entry and order fulfillment processes Excellent English communication skills. Willingness to work in flexible shifts across different time zones. Preferred Background Candidates with experience in any of the following industries are encouraged to apply: International Sea Freight Operations Air Freight/Cargo Operations Logistics and Supply Chain Chemical Industry with international shipping exposure Any industry involving global import/export order handling Added Advantage Hands-on experience with any CRM tool.
