Customer Service Representative

May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation). May Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws. Maintains and updates electronic and/or hard copy records as required. Other duties as assigned. Job Level Specifications: Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job. Performs functions semi-routine in nature and recognizes the need for occasional alternative solutions. Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work. Collaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally. Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction. Work Experience: Typically requires a minimum of two years of related experience. Education and Certification(s): High School Diploma or equivalent Distinguishing Characteristics: Must have computer, email, phone, communication and problem solving skills. Must be able to multi-task and work in a fast paced environment. May require fluency in more than one language. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.More about this Customer Service Representative jobPlease go through the FAQs to get all answers related to the given Customer Service Representative jobWhat are the eligibility criteria for this Customer Service Representative job Ans : Candidates should have All Education levels with 2-7 years of experience for this Customer Service Representative job offered by Avnet India Private Limited in Doddaballapur, Bangalore. What salary is offered for this Customer Service Representative job Ans : Salary details will be shared during the hiring process. What shift and timings does this job follow Ans : This Customer Service Representative job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Doddaballapur, Bangalore. How many openings are available for this position Ans : There is 1 opening available for this position. Is this job open for all genders Ans : Yes, this Customer Service Representative job is open for both male and female candidates. Where is this job located Ans : This Customer Service Representative job is located in Doddaballapur, Bangalore. Why should you apply for this Customer Service Representative job Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.