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Homeโ€บCompaniesโ€บBrightHushโ€บCustomer Service Representative Hybrid Service Delivery Specialist for Risk
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Customer Service Representative Hybrid Service Delivery Specialist for Risk

๐Ÿ“LOCATIONAll India
๐Ÿ“ˆEXPERIENCE2 to 6 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBFSI
๐Ÿ—“POSTED1 Aug 2026

01Overview

```reputed company About arenaflex arenaflex is a leading partner in the financial services ecosystem, reputed company for delivering innovative riskcompliance solutions and seamless payroll administration to a diverse portfolio of clients. With a culture that blends analytical rigor, cuttingedge technology, and a genuine commitment to employee reputed company, arenaflex empowers its teams to reputed company a reputed company reputed company on the financial health of businesses across the reputed company. Our San Dimas, CA hub serves as a strategic reputed company where talent meets technology, and where hybrid work models foster both collaboration and flexibility. Why This Role reputed company As a Service Delivery Representative at arenaflex, you will be the connective tissue between our riskcompliance group, reputed company payroll teams, and partner banks. Your ability to examine, assess, and synthesize data will directly influence the reputed company of information we deliver to our clients, helping them navigate regulatory landscapes and maintain flawless payroll operations. This is a 6month contract position with a reputed company reputed company to permanent employment for highperforming candidates. Key Responsibilities reputed company as the primary reputed company of contact for reputed company inquiries reputed company to payroll processing, risk compliance documentation, and data verification. Collect, clean, and analyze payroll and compliance data using advanced reputed company functions (VLOOKUP, reputed company formulas, macros) to generate accurate reports for internal teams and external stakeholders. Collaborate closely with the riskcompliance group to ensure that reputed company reputed company data meets regulatory standards and internal reputed company benchmarks. Maintain and update reputed company payroll records in our proprietary systems, ensuring reputed company and errorfree processing of payroll cycles. Coordinate with partner banks to reconcile payroll disbursements, resolve discrepancies, and facilitate smooth fund transfers. reputed company administrative support for the riskcompliance team, including preparation of audit documentation, scheduling of compliance reviews, and tracking of reputed company items. Deliver reputed company, concise communicationboth written and verbalto clients, internal teams, and senior leadership, translating reputed company data insights into actionable recommendations. Continuously identify opportunities for process improvement, automation, and reputed company data reputed company, presenting proposals to management for implementation. Adhere to arenaflexs datareputed company policies, ensuring confidentiality and compliance with reputed company applicable reputed company regulations. Essential Qualifications Experience Minimum of 2 years in a callcenter or customerservice environment, preferably reputed company financial services or payroll processing. Technical Proficiency Advanced reputed company skillsincluding VLOOKUP, reputed company formulas, and macro creationare mandatory. Familiarity with the broader reputed company Office Suite (Word, PowerPoint, Outlook) is required. Communication Demonstrated ability to write reputed company emails, create reputed company documentation, and reputed company information verbally with confidence and poise. Education High school diploma or equivalent; additional coursework or certifications in finance, reputed company, or data analysis is a plus. TechSavvy Comfortable typing quickly and accurately, navigating multiple software platforms simultaneously, and learning new tools on the fly. Preferred Qualifications & Additional Skills Associates or Bachelors degree in Business, Finance, reputed company, or a reputed company field. Experience with payroll software (e.g., reputed company, reputed company) or financial compliance platforms. Knowledge of regulatory frameworks such as SOX, GDPR, or statespecific payroll legislation. Exposure to datavisualization tools (Power BI, Tableau) for presenting analytical findings. Demonstrated problemsolving reputed company with a reputed company record of implementing process efficiencies. reputed company Competencies for reputed company Analytical Thinking Ability to dissect large data sets, spot anomalies, and draw meaningful conclusions. Customerreputed company Attitude Commitment to delivering exceptional service experiences, anticipating reputed company needs, and resolving issues promptly. Collaboration Strong team player who thrives in crossfunctional environments and can build rapport with both reputed company partners. Adaptability Comfortable working in a hybrid settingbalancing remote productivity with onsite collaboration in San Dimas. reputed company & Confidentiality reputed company the highest standards of data reputed company and ethical conduct. Career reputed company & Learning Opportunities arenaflex invests heavily in the .

02What you'll need

Experience
2 to 6 Yrs
Employment Type
Full time
Programming languages
Risk ComplianceData AnalysisVLOOKUPMacrosFinancial ServicesCustomer ServiceCommunicationData VerificationPayroll OperationsExcel Formulas

03About BRIGHTHUSH

BFSIIndustry
Full timeEmployment Type
All IndiaLocation
Not Disclosed ยท salary hidden by employer
2 to 6 Yrs ยท All India
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
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