01Overview
Location: A/501, Times Square Grand, Sindhu Bhavan Road, Thaltej, Ahmedabad, 380059
Salary: 35,000 50,000 per month
Job Type: Full-time
Shift: Night Shift (US Process)
Job Overview
We are seeking a Customer Service Representative to join our team. The candidate will support US-based pharmacies by handling prescription processing, insurance billing, and prior authorization tasks while maintaining high accuracy and compliance with healthcare regulations.
Key Responsibilities
- Process and enter prescription orders into pharmacy management systems.
- Perform medical billing and insurance claim processing for US healthcare plans.
- Handle prior authorization requests and insurance verification.
- Review and resolve rejected insurance claims and billing errors.
- Communicate with US pharmacies, insurance companies, and healthcare providers.
- Maintain accurate patient records and documentation.
- Ensure compliance with HIPAA regulations and pharmacy guidelines.
- Assist with refill requests and prescription status updates.
- Maintain productivity and quality standards for assigned tasks.
Requirements
- Excellent English communication skills (spoken and written)
- Basic math and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Willingness to work night shifts (US process)
- Basic computer and typing skills
- Prior experience with prior authorization or pharmacy billing
Benefits
- Competitive salary package
- Paid sick leave
- Provident Fund
- Professional work environment and career growth opportunities
Interview Process
Interested candidates can attend a walk-in interview at the office location.
Please confirm your interview by phone before visiting and bring an updated resume.
Phone: 8490094422
Email:
Work Location: In person A/501, Times Square Grand, Sindhu Bhavan Road, Thaltej, Ahmedabad, 380059
Job Type: Full-time
Compensation: 35,000.00 - 50,000.00 per month
Perks:
- Commuter assistance
- Provident Fund
Work Location: In person
