Customer Service Representative Night Shift (US Process)

Location: A/501, Times Square Grand, Sindhu Bhavan Road, Thaltej, Ahmedabad, 380059 Salary: 35,000 50,000 per month Job Type: Full-time Shift: Night Shift (US Process) Job Overview We are seeking a Customer Service Representative to join our team. The candidate will support US-based pharmacies by handling prescription processing, insurance billing, and prior authorization tasks while maintaining high accuracy and compliance with healthcare regulations. Key Responsibilities Process and enter prescription orders into pharmacy management systems.Perform medical billing and insurance claim processing for US healthcare plans.Handle prior authorization requests and insurance verification.Review and resolve rejected insurance claims and billing errors.Communicate with US pharmacies, insurance companies, and healthcare providers.Maintain accurate patient records and documentation.Ensure compliance with HIPAA regulations and pharmacy guidelines.Assist with refill requests and prescription status updates.Maintain productivity and quality standards for assigned tasks.Requirements Excellent English communication skills (spoken and written)Basic math and problem-solving skillsAbility to multitask and work in a fast-paced environmentWillingness to work night shifts (US process)Basic computer and typing skillsPrior experience with prior authorization or pharmacy billingBenefits Competitive salary packagePaid sick leaveProvident FundProfessional work environment and career growth opportunitiesInterview Process Interested candidates can attend a walk-in interview at the office location. Please confirm your interview by phone before visiting and bring an updated resume. Phone: 8490094422 Email: indeed@origabee.com Work Location: In person A/501, Times Square Grand, Sindhu Bhavan Road, Thaltej, Ahmedabad, 380059 Job Type: Full-time Compensation: 35,000.00 - 50,000.00 per month Benefits: Commuter assistanceProvident FundWork Location: In person .