01Overview
Job Summary
Join First Chair on a project team supporting a global beauty brand!
You will be responsible for inputting product sales order data into several platforms as the company prepares for a large systems transformation, ensuring accuracy in a fast-paced environment.
Additionally, you will research and resolve order issues and provide white glove customer service while interacting with other concierge support staff, sales reps, and end customers.
Required skills:
Technical Agility: Fast learner with the proven ability to accurately input data into multiple platforms simultaneously (CRM, ERP, and Order Management Systems (OMS).
Operational Excellence: Proven experience in customer service or concierge roles, with a track record of meeting or exceeding KPIs for phone and ticket management.
Adaptability: Comfortable with shifting priorities and a fast-paced environment where processes are being built in real-time.
Schedule: Mon-Fri, 8-5 in your time zone. There may be requests to support sales reps in other US times zones if needed.
Start date: April 13th.
Duration: The initial commitment is 3-4 months with the potential for the client to extend.
Process: Successful interviews with the First Chair team are required prior to presentation to the client for consideration and additional interviews.
Job Type: Contract
Compensation: $35.00 per hour
Expected hours: 40 per week
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work from home
Application Question(s):
How would you describe your Microsoft Excel skills Please indicate the types of excel functions you are adept at performing.
Which enterprise ERP, CRM or OMS systems do you have experience inputting data into Please list all.
How many years of customer service experience do you possess and where did you gain this experience
In which roles have you successfully worked remotely
Experience:
Enterprise software: 3 years (Required)
Microsoft Excel: 2 years (Required)
Work Location: Remote
Apply To this Job
Company : Lohman Company PLLC
Salary : Work from home .
