Urgent Requirement of Customer Service Representative for Work From Office Profile Location Bangalore Electronic city Marathali white fieldEmployee CTC - 26 000k Per Month -22 500 inhand Apart fro m IncentivesAppended JD - Required applicant should be a 12 th Pass minimum requirement - Fresher or Exp Both can applyJob Role Voice ProfileCustomer Service Customer RelationshipResponsibilities - Serves customers by providing product and service information and resolving product and service problems - Attracts potential customers by answering product and service questions and suggesting information about other products and services - Opens customer accounts by recording account information - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer s complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment and following up to ensure resolution - Maintains financial accounts by processing customer adjustments - Recommends potential products or services to management by collecting customer information and analyzing customer needs - Prepares product or service reports by collecting and analyzing customer information - Contributes to team effort by accomplishing related results as needed Qualification - Graduate above any streamExperience - 1 Year above on paper any fieldWork Type - Permanent Full TimeLanguage - English HindiShift - Day Rotational 6 days working Interview Flow Inhouse Out Station HR Round - Versant Cut Off 4 above - 4C Round Training Team - Final Panel Round Operation - Documentation - Offer - Touchless HiringRelocation Advantages 10 Days accommodation 1 way travel reimbursement ref updazz com .
