Customer Service Role - Bpo (0-1 Yrs) Mp/indore/bhopal (after-sales/customer

On the Spot Offer for Customer Service Profile Indore LocationProcess English process Chat Process Note Work from OfficeLocation Indore Bhopal Madhya Pradesh- 24- 7 Shifts- 9 hours with Rotational shiftsEligibility Criteria Mandatory - Excellent communication in English Language 1 Need to have empathetic ear and good communication skill 2 Freshers or Experience can Apply3 Interested candidates must have to Relocate to Indore 4 Qualification Must Have completed 12th Under-Graduates who are enrolled for Correspondence Distance Learning Program only Responsibilities and Duties 1 Strong Chat Contact Handling Skills Active responding 2 Some Experience as Client Service Executive 3 Provides Information about Products and Services4 Updates the CRM Accurately 5 Timely Revert To Customers without any Missing Information 6 Good negotiating and convincing skills - Listen to customers concerns issues and questions- Resolve customers concerns and answer customers questions to your best ability- Maintain a positive attitude and calmly respond to customers complaints- Open new customer accounts- Attract customers by promoting the product and company positively answering questions and addressing concerns as they arise- Recommend possible products to meet the customers needs- Refer issues and questions to managers if necessary- Prepare product and customer reports by gathering data collected during customer interactionsSkills and Qualifications Some of the key skills for a customer service representative are - Personable and attentive- Robust interpersonal skills- Solid verbal communicator- Familiar with the software used to connect with customers and gather their information- Knowledge of applicable products and marketsContact 7065126218 ref updazz com .