Customer Services Executive (Voice & Non-Voice Process)

Handle inbound and outbound customer calls in a professional manner.Respond to customer inquiries via voice and non-voice channels (calls, emails, chat).Resolve product or service issues by clarifying customer complaints and providing appropriate solutions.Maintain accurate records of customer interactions and follow-up actions.Meet individual and team performance targets.Job

Age: 18 to 35 yearsEducation: Minimum 12th pass or equivalent; graduates preferred.Communication Skills: Good command of English and/or local language(s)Experience: Freshers and experienced candidates are welcome.Computer Skills: Basic knowledge of MS Office and typing.Job Type: Full-time / Rotational Shifts Job Types: Full-time, Permanent, Fresher Compensation: 12,271.38 - 25,109.25 per month Benefits: Health insurancePaid sick timePaid time offProvident FundWork Location: In person .