01Requirements
58+ years combined experience in Customer Success, Account Management, and Residence Life/Housing.Proven success with task and project management.Proven ability to retain an existing customer base and optimize the customer experience, fueling increases to ARR targets.Strong executive presence and presentation skills.Residence life or housing operations experience.Experience with systems like Salesforce, HubSpot, MailChimp, Subskribe, and Canva.Conference presentations and association involvement.Willingness to travel.Benefits:Comprehensive Health Coverage: Coverage begins on your first day of employment.401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. Youre eligible the first of the month after 90 days and immediately vested.RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. Youre eligible the first of the month after 90 days and immediately vested.Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life.12 weeks paid leave for all employees.Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely.Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. .
