01Responsibilities
- Act as the primary point of contact for customers, ensuring a seamless experience throughout their journey.
- Understand customer needs and proactively offer solutions to meet their requirements.
- Negotiate terms and close deals effectively, ensuring mutually beneficial outcomes.
- Collaborate with the sales and product teams to ensure customer expectations are met or exceeded.
- Monitor customer satisfaction and resolve any issues or concerns promptly.
- Identify opportunities for upselling and cross-selling products/services.
- Develop and maintain long-term relationships with key customers to foster loyalty and retention.
Qualifications and Skills:
- Bachelors degree in Business Administration, Marketing, or a related field.
- 2-4 years of experience in customer success, sales, or account management.
- Proven ability to negotiate and close deals successfully.
- Excellent communication, interpersonal, and relationship-building skills.
- Robust problem-solving and conflict resolution abilities.
- Proficiency in CRM tools and Microsoft Office Suite.
- A proactive and customer-centric mindset.
Compensation: 35,000.00 - 50,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bengaluru District, Karnataka: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- negotiation: 3 years (preferred)
- deal closure: 3 years (preferred)
Work Location: In person .
