Customer Success Manager Spain Driving Cloud Security Adoption, Enterprise

Customer Success Manager Spain Reporting to the Manager, Customer Success, you will become a pivotal member of the EMEA Customer Success organization. Your primary mission is to nurture and expand strategic relationships with careerzyniths enterprise customers across Spain, ensuring they realize maximum value from their investment while identifying opportunities for growth. Key Responsibilities Own the endtoend customer relationshipdrive product adoption, demonstrate measurable value, and proactively identify upsell and crosssell opportunities. Facilitate security and resilience auditsguide customers through compliance assessments, ensuring their environments meet industry standards and internal policies. Deliver datadriven business reviewsprepare and present regular operational reviews that quantify the impact of careerzynith solutions on the customers KPIs. Mitigate deployment challengescoordinate internal resources, hold both customers and internal teams accountable, and resolve obstacles that could delay or halt implementation. Engage onsite and virtuallyconduct facetoface meetings, executive briefings, and remote web sessions to maintain strong, personal connections. Collaborate crossfunctionallypartner with Sales, Solutions Architects, Product Management, and Support to ensure a seamless customer journey. Champion customer advocacyidentify satisfied customers for case studies, reference calls, and speaking opportunities that amplify careerzyniths market presence. Minimum Qualifications (What Were Looking For) At least 2years of experience in a customerfacing role such as Customer Success or Technical Account Management within a networking or securityfocused environment.Solid understanding of networking, IT infrastructure, or security concepts.Fluent proficiency in both Spanish and English, with excellent written and verbal communication skills.Preferred Qualifications (What Will Make You Stand Out) Technical background in Internet and security technologiesexperience with Secure Web Gateways (SWG), sandboxing, firewalls, DLP, VPNs, MPLS, SDWAN, or WAN optimization.Minimum of 2years as a fieldbased Customer Success Manager or Technical Account Manager, managing enterprisescale accounts.Demonstrated knowledge of cybersecurity trends, threat landscapes, and best practices.Proven track record of driving upsell revenue and expanding customer footprints.Core Skills & Competencies Strategic thinkingability to align careerzynith solutions with the customers longterm business objectives. Analytical mindsetcomfort working with data, metrics, and dashboards to illustrate value and ROI. Exceptional communicationskillful at translating technical concepts into business outcomes for executive audiences. Problem .