01Requirements
Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company.
Strong commercial acumen with a track record of driving renewals, expansions, and long-term account growth.
Excellent communication and presentation skills, capable of engaging technical and non-technical stakeholders.
Comfort working with data-driven insights able to interpret and explain high-level warehouse or operational metrics and trends.
Experience in delivering onboarding, training, and customer-facing workshops, both in person and virtually.
Highly proactive, organised, and able to manage multiple client relationships and priorities simultaneously.
Willingness to travel frequently across North America to support client relationships (estimated 1+ day/week).
Work comfortably with dashboards and back-end systems to track usage trends, guide data-driven conversations, and assist customers in interpreting operational insights, fixing deployment issues, trouble shooting problems.
Fluent Spanish speaking skills would be desirable.
Benefits:
Health insurance
401k
20 days annual leave
Social security etc.
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