01Overview
Customer Success Manager | B2B Sales | Edtech
About Edumilestones
Edumilestones is India's leading Career-Tech company, empowering schools, educators, and career professionals with technology-driven career guidance solutions. We partner with educational institutions across India to help students make informed career decisions through creative assessments, career planning platforms, and counseling programs.
Why Join Us
This is more than a Customer Success Management role. It's an opportunity to build strategic partnerships, influence the future of education, and accelerate your career in a high-growth organization. If you're passionate about relationship management, customer success, and business growth, we'd love to hear from you.
Key Responsibilities
Manage and strengthen relationships with assigned key accounts.
Drive customer engagement, retention, and long-term partnerships.
Identify upselling and cross-selling opportunities within existing accounts.
Conduct regular business reviews and ensure high customer satisfaction.
Coordinate with internal teams to deliver seamless client experiences.
Resolve client concerns proactively and maintain strong stakeholder relationships.
Track account performance, renewals, and revenue growth.
Achieve assigned revenue and account growth targets.
What We're Looking For
36 years of experience in Key Account Management, Customer Success, Client Relationship Management, or B2B Sales.
Strong communication, negotiation, and stakeholder management skills.
Proven ability to build long-term client relationships.
Experience in EdTech, Education, or B2B businesses is preferred.
Self-driven, customer-centric, and result-oriented mindset.
What You'll Get
High-growth career opportunities with a fast-scaling organization.
Performance-based incentives and career progression.
Exposure to strategic client management and enterprise accounts.
Collaborative, learning-focused work environment.
Opportunity to create a meaningful impact in the .
