01Key Responsibilities
Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job
02Requirements
The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.More about this Customer Support Admission Counsellor jobPlease go through the FAQs to get all answers related to the given Customer Support Admission Counsellor jobCan freshers or experienced candidates apply for this Customer Support Admission Counsellor role
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Support Admission Counsellor role.
How much can you earn in this position
Ans : You can earn between 15,000-20,000 per month in this Customer Support Admission Counsellor position.
What shift and timings does this job follow
Ans : This Customer Support Admission Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Kalol, Ahmedabad.
How many vacancies are there for this Customer Support Admission Counsellor job
Ans : There is 1 vacancy for this Customer Support Admission Counsellor role.
Which candidates are eligible to apply
Ans : Candidates from all education levels with 0-2 years of experience are eligible to apply for this Customer Support Admission Counsellor role. Only male candidates are eligible.
What work will you do in this role
Ans : As a Customer Support Admission Counsellor, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position
Ans : The job location for this Customer Support Admission Counsellor position is Kalol, Ahmedabad.
Who is the right fit for this Customer Support Admission Counsellor job
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-2 years of experience is the right fit for this Customer Support Admission Counsellor job.
What makes this Customer Support Admission Counsellor job a good opportunity
Ans : This Customer Support Admission Counsellor job is a good opportunity as it offers a salary between 15,000-20,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info. .