01Overview
Job Title: Customer Support Associate (Voice / Chat Process)
Location: Bhopal
Job Type: Full-Time
Job Summary
You will be responsible for assisting customers, resolving queries, and delivering a positive customer experience while maintaining service quality standards.
This opportunity is suitable for both freshers and experienced professionals interested in building a career in customer support.
Key Responsibilities
Handle customer interactions through Voice or Chat.
Resolve customer queries accurately and professionally.
Record customer interactions in CRM systems.
Escalate unresolved issues when required.
Meet service quality and productivity targets.
Requirements
Minimum Qualification: 12th Pass.
Freshers and experienced candidates can apply.
Good communication skills in English.
Basic computer knowledge and MS Office.
Willingness to work in rotational shifts.
Customer-focused attitude and problem-solving skills.
Compensation: 13,000.00 - 15,000.00 per month
Benefits:
Health insurance
Life insurance
Provident Fund
Work Location: In person .
