01Overview
Customer Support Associate International Non-Voice (Chat Process)
Employment Type
Permanent | Full time
Compensation
Freshers: 18,500 Take Home per month
Experienced Candidates (Minimum 1 Year in BPO): 23,500 Take Home per month
CTC: Up to 3.25 LPA
- Interview Mode:- Face to Face
- Location:- Bangalore
Eligibility Criteria
- Qualification: PUC (12th Pass) / 3-Year Diploma / Undergraduates / Graduates from any stream / BE / B.Tech
- Freshers with excellent communication skills are welcome to apply
- Candidates with prior Customer Support, Sales, or International BPO experience will be preferred
Key Responsibilities
- Handle customer inquiries and resolve issues for international clients through chat and occasional calls
- Deliver professional and empathetic customer support across diverse cultures and time zones
- Provide accurate information regarding products, services, and company policies
- Efficiently utilize CRM tools and applications to document customer interactions
- Ensure high levels of customer satisfaction by maintaining quality and service standards
- Demonstrate excellent communication, adaptability, and problem-solving skills
Required Skills
Excellent English communication skills (Written & Verbal)
Strong customer service orientation
Basic computer proficiency and typing skills
Ability to work in a fast-paced environment
Flexibility to work in rotational night shifts
Good interpersonal and analytical skills
Benefits
Free Two-Way Cab Facility
Medical Insurance for Self and Dependents
5 Days Working per Week
2 Rotational Week-Offs
Permanent Employment Opportunity
Exposure to International Customer Support Environment
Shift Details
Rotational Night Shifts Only
No Day Shifts
Selection Process
1. HR Round
2. Online Assessment
3. ACM Round
Thanks & Regards
Harika Kokkanti
Team Lead
PRIMUS Global Technologies, Pvt Ltd. .
