Customer Support Bpo Team Leader

Manage incoming and outgoing calls in a professional manner. Respond to customer inquiries, complaints and concerns with a problem-solving mindset. Log customer interactions and track follow-ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates. Job

The minimum qualification for this role is Graduate and 0.5 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift. It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.More about this Customer Support Bpo Team Leader jobPlease go through the FAQs to get all answers related to the given Customer Support Bpo Team Leader jobWhat are the eligibility criteria for this Customer Support Bpo Team Leader job Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience and skills like Domestic Calling for this Customer Support Bpo Team Leader job offered by Shiva Finance And Company in Old Palasia, Indore. What salary is offered for this Customer Support Bpo Team Leader job Ans : The salary for this Customer Support Bpo Team Leader job ranges between 18,000-40,000 per month. What shift and timings does this job follow Ans : This Customer Support Bpo Team Leader job follows a Day shift with timings from 09:00 AM - 06:00 PM. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Old Palasia, Indore. How many vacancies are there for this Customer Support Bpo Team Leader job Ans : There are 10 vacancies for this Customer Support Bpo Team Leader role. Is this job open for all genders Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates. What does the role of Customer Support Bpo Team Leader involve Ans : As a Customer Support Bpo Team Leader, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category. What is the job location for this position Ans : The job location for this Customer Support Bpo Team Leader position is Old Palasia, Indore. Who is the right fit for this Customer Support Bpo Team Leader job Ans : A candidate having skills like Domestic Calling with 1-4 years of experience is the right fit for this Customer Support Bpo Team Leader job. What makes this Customer Support Bpo Team Leader job a good opportunity Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between 18,000-40,000 per month. This is a Full Time job and has 10 openings. Candidates can call HR for more info. .