01Key Responsibilities
Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job
02Requirements
The minimum qualification for this role is Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.More about this Customer Support Business Development Executive jobPlease go through the FAQs to get all answers related to the given Customer Support Business Development Executive jobWho is eligible to apply for this Customer Support Business Development Executive job at Webtoks
Ans : Candidates should have a Graduate and above qualification for this Customer Support Business Development Executive job offered by Webtoks.
How much can you earn in this position
Ans : You can earn between 20,000-50,000 per month in this Customer Support Business Development Executive position.
What shift and timings does this job follow
Ans : This Customer Support Business Development Executive job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Zirakpur, Chandigarh.
How many vacancies are there for this Customer Support Business Development Executive job
Ans : There are 5 vacancies for this Customer Support Business Development Executive role.
Is this job open for all genders
Ans : Yes, this Customer Support Business Development Executive job is open for both male and female candidates.
What is the job location for this position
Ans : The job location for this Customer Support Business Development Executive position is Zirakpur, Chandigarh.
What makes this Customer Support Business Development Executive job a good opportunity
Ans : This Customer Support Business Development Executive job is a good opportunity as it offers a salary between 20,000-50,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info. .