01Key Responsibilities
1. Handle Inbound and Outbound Calls:
Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication scripts when handling different topics.
2. Customer Service:
Identify customers needs, clarify information, research every issue, and provide solutions.
Resolve customer complaints, providing appropriate solutions and alternatives within the time limits.
3. Product Knowledge:
Maintain a thorough knowledge of the company's products and services.
Keep up to date with product and service information and updates.
Qualifications:
High school diploma or equivalent; a degree in a related field is a plus.
Skills:
Strong organizational skills and attention to detail.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.More about this Customer Support Call Center Executive jobPlease go through the FAQs to get all answers related to the given Customer Support Call Center Executive jobCan freshers or experienced candidates apply for this Customer Support Call Center Executive role
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Call Center Executive role.
How much can you earn in this position
Ans : You can earn between 10,000-17,000 per month in this Customer Support Call Center Executive position.
What shift and timings does this job follow
Ans : This Customer Support Call Center Executive job follows a Rotational shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Badagada Brit Colony, Bhubaneswar.
How many vacancies are there for this Customer Support Call Center Executive job
Ans : There are 5 vacancies for this Customer Support Call Center Executive role.
Which candidates are eligible to apply
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Call Center Executive role. Only male candidates are eligible.
What work will you do in this role
Ans : As a Customer Support Call Center Executive, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position
Ans : The job location for this Customer Support Call Center Executive position is Badagada Brit Colony, Bhubaneswar.
Who is the right fit for this Customer Support Call Center Executive job
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Call Center Executive job.
What makes this Customer Support Call Center Executive job a good opportunity
Ans : This Customer Support Call Center Executive job is a good opportunity as it offers a salary between 10,000-17,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info. .