01Key Responsibilities
Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution ratesJob
02Requirements
The minimum qualification for this role is below 10th and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.More about this Customer Support Client Relationship Manager jobPlease go through the FAQs to get all answers related to the given Customer Support Client Relationship Manager jobWhat skills and experience do you need for this Customer Support Client Relationship Manager job
Ans : To apply for this Customer Support Client Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What is the salary and job type for this role
Ans : The salary for this Customer Support Client Relationship Manager job ranges between 10,000-25,000 per month. This is a Full Time job.
What shift and timings does this job follow
Ans : This Customer Support Client Relationship Manager job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Gariahat, Kolkata.
How many vacancies are there for this Customer Support Client Relationship Manager job
Ans : There is 1 vacancy for this Customer Support Client Relationship Manager role.
Which candidates are eligible to apply
Ans : Candidates from all education levels with 1-3 years of experience are eligible to apply for this Customer Support Client Relationship Manager role. Only female candidates are eligible.
What are the key responsibilities of this Customer Support Client Relationship Manager job
Ans : As a Customer Support Client Relationship Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position
Ans : The job location for this Customer Support Client Relationship Manager position is Gariahat, Kolkata.
Who is the right fit for this Customer Support Client Relationship Manager job
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Support Client Relationship Manager job.
What makes this Customer Support Client Relationship Manager job a good opportunity
Ans : This Customer Support Client Relationship Manager job is a good opportunity as it offers a salary between 10,000-25,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info. .