Customer Support Executive
Job Description:
We are hiring enthusiastic and customer-focused candidates for Customer Support / Customer Service Executive roles across leading organizations.
Key Responsibilities:
- Handle customer queries through voice, chat and email.
- Understand customer concerns and provide accurate and timely resolutions.
- Handle complaints and escalations professionally.
- Maintain customer records and update information in the system.
- Follow company processes, SOPs, quality standards and client guidelines.
- Meet assigned quality, productivity, SLA and customer satisfaction targets.
- Coordinate with internal teams whenever required.
- Deliver an excellent customer experience on every interaction.
Eligibility:
- 12th Pass / Any Graduate
- Freshers and experienced candidates can apply.
- Excellent English communication skills.
- Basic computer knowledge.
- Good listening and problem-solving skills.
- Customer-focused attitude.
- Willingness to work in rotational shifts/night shifts, depending on the process.
Why Join
- Leading MNC/BPO opportunities
- Attractive salary packages
- Growth & career opportunities
- Training provided
- Freshers welcome
- Employee benefits as per company policy
for more details connect :- HR Bhargavi :- 9743549127
