01Key Responsibilities
Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job
02Requirements
The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.More about this Customer Support Email And Chat Process Executive jobPlease go through the FAQs to get all answers related to the given Customer Support Email And Chat Process Executive jobCan freshers or experienced candidates apply for this Customer Support Email And Chat Process Executive role
Ans : Candidates who have All Education levels can apply for this Customer Support Email And Chat Process Executive role.
What is the salary and job type for this role
Ans : The salary for this Customer Support Email And Chat Process Executive job ranges between 16,500-21,500 per month. This is a Full Time job.
What shift and timings does this job follow
Ans : This Customer Support Email And Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Kashmere Gate, Delhi.
How many openings are available for this position
Ans : There are 10 openings available for this position.
Is this job open for all genders
Ans : Yes, this Customer Support Email And Chat Process Executive job is open for both male and female candidates.
Where is this job located
Ans : This Customer Support Email And Chat Process Executive job is located in Kashmere Gate, Delhi.
Why should you apply for this Customer Support Email And Chat Process Executive job
Ans : This Customer Support Email And Chat Process Executive job offers a salary between 16,500-21,500 per month. This is a Full Time opportunity and has 10 openings available. .