Customer Support Email & Chat Process Executive

Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift. It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.More about this Customer Support Email & Chat Process Executive jobPlease go through the FAQs to get all answers related to the given Customer Support Email & Chat Process Executive jobCan freshers or experienced candidates apply for this Customer Support Email & Chat Process Executive role Ans : Candidates who have All Education levels can apply for this Customer Support Email & Chat Process Executive role. What is the salary and job type for this role Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between 15,000-20,000 per month. This is a Full Time job. What shift and timings does this job follow Ans : This Customer Support Email & Chat Process Executive job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Hauz Khas, Delhi. How many vacancies are there for this Customer Support Email & Chat Process Executive job Ans : There are 10 vacancies for this Customer Support Email & Chat Process Executive role. Is this job open for all genders Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates. What is the job location for this position Ans : The job location for this Customer Support Email & Chat Process Executive position is Hauz Khas, Delhi. What makes this Customer Support Email & Chat Process Executive job a good opportunity Ans : This Customer Support Email & Chat Process Executive job is a good opportunity as it offers a salary between 15,000-20,000 per month. This is a Full Time job and has 10 openings. .