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Homeโ€บCompaniesโ€บEworld It Solutions Private Limitedโ€บCustomer Support Email & Chat Process Executive
EI

Customer Support Email & Chat Process Executive

๐Ÿ“LOCATIONMumbai City
๐Ÿ“ˆEXPERIENCE0 to 4 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBPO / Call Center
๐Ÿ—“POSTED26 Jul 2026

01Key Responsibilities

Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution ratesJob

02Requirements

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift. It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.More about this Customer Support Email & Chat Process Executive jobPlease go through the FAQs to get all answers related to the given Customer Support Email & Chat Process Executive jobCan freshers or experienced candidates apply for this Customer Support Email & Chat Process Executive role Ans : Candidates who have All Education levels can apply for this Customer Support Email & Chat Process Executive role. What is the salary and job type for this role Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between 21,000-38,500 per month. This is a Full Time job. What shift and timings does this job follow Ans : This Customer Support Email & Chat Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Nande, Pune. How many openings are available for this position Ans : There are 10 openings available for this position. Is this job open for all genders Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates. Where is this job located Ans : This Customer Support Email & Chat Process Executive job is located in Nande, Pune. Why should you apply for this Customer Support Email & Chat Process Executive job Ans : This Customer Support Email & Chat Process Executive job offers a salary between 21,000-38,500 per month. This is a Full Time opportunity and has 10 openings available. .

03What you'll need

Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
Customer SupportEmailChat ProcessCustomer InteractionHandling CallsCustomer QueriesComplaint ResolutionEscalation Handling

04About EWORLD IT SOLUTIONS PRIVATE LIMITED

BPO / Call CenterIndustry
Full timeEmployment Type
Mumbai CityLocation
Not Disclosed ยท salary hidden by employer
0 to 4 Yrs ยท Mumbai City
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
EI
EWORLD IT SOLUTIONS PRIVATE LIMITED
BPO / Call Center
View all EWORLD IT SOLUTIONS PRIVATE LIMITED jobs โ†’
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