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Homeโ€บCompaniesโ€บA1 MEDIA COMMUNICATION PRIVATE LIMITEDโ€บCustomer Support Executive (CSE)
AM

Customer Support Executive (CSE)

๐Ÿ“LOCATIONKolkata
๐Ÿ“ˆEXPERIENCE2 to 6 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBPO / Call Center
๐Ÿ—“POSTED2 Sept 2026

01About the Company

We are a leading technology-driven sales and customer service company specializing in global outbound processes. We are currently expanding our ELD (Electronic Logging Device) sales division for the US transportation and trucking industry and are looking for highly motivated telesales professionals to join our growing team. Job Summary: The Night Shift Telesales Caller (ELD Sales) will be responsible for reaching out to trucking companies and independent drivers across the United States, promoting and selling ELD devices and related services. The role requires strong communication, negotiation, and persuasion skills to meet daily and monthly sales targets.

02Key Responsibilities

Make outbound calls to potential clients (truck owners, fleet managers, logistics companies) in the US. Present, promote, and sell ELD devices and compliance solutions effectively over the phone. Understand customer requirements and recommend suitable ELD packages. Manage objections, negotiate pricing, and close sales confidently. Maintain accurate call and sales records in the CRM system. Follow up with interested leads and provide after-sales assistance if required. Achieve individual and team sales targets on a daily and monthly basis. Stay updated on FMCSA regulations and ELD compliance guidelines. Ensure professional communication and maintain company reputation in all interactions.

03Requirements

Experience: Minimum 6 months2 years in Telesales / International BPO / US process preferred (ELD sales experience will be a strong advantage). Education: Minimum HSC Language Skills: Excellent English communication skills (neutral or US accent preferred). Work

04Requirements

Comfortable working in Rotational Shifts Self-motivated, result-oriented, and disciplined. Ability to handle rejections and maintain positive energy. Perks & Benefits: Fixed salary with attractive incentives on every sale. 5 days On-job training for ELD product knowledge and sales techniques. Rapid growth opportunities for top performers. Supportive, fast-paced, and professional work environment. Job Type: Full-time Work Location: In person Compensation: 15,000.00 - 16,000.00 per month Work Location: In person .

05What you'll need

Experience
2 to 6 Yrs
Employment Type
Full time
Programming languages
TelesalesSalesCRM ManagementCustomer ServiceCommunication SkillsNegotiationOutbound CallsSales TargetsFMCSA Regulations

06About A1 MEDIA COMMUNICATION PRIVATE LIMITED

BPO / Call CenterIndustry
Full timeEmployment Type
KolkataLocation
Not Disclosed ยท salary hidden by employer
2 to 6 Yrs ยท Kolkata
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
Hiring StatusACTIVELY HIRING
AM
A1 MEDIA COMMUNICATION PRIVATE LIMITED
BPO / Call Center
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