Customer Support Executive

Job Description Customer Support Executive

 This is hiring Customer Support Executives for its locations in Gurgaon and Noida.

The selected candidates will be responsible for handling customer queries, providing appropriate solutions, resolving customer concerns, and ensuring a positive customer experience.

Key Responsibilities:

• Handle customer queries through calls, chat, email, or other support channels.

• Understand customer concerns and provide accurate and timely solutions.

• Resolve customer complaints professionally.

• Maintain a high level of customer satisfaction.

• Follow company policies, process guidelines, and quality standards.

• Maintain accurate records of customer interactions.

• Achieve assigned customer service and performance targets.

• Coordinate with internal teams whenever required.

Eligibility:

• Undergraduates and Graduates can apply.

• Freshers are eligible.

• Experienced candidates can also apply.

• Good communication and interpersonal skills.

• Basic computer knowledge.

• Customer-focused attitude and willingness to learn.

Salary:

1.8 LPA to 4.5 LPA CTC, depending on candidate profile and experience.

Locations:

Gurgaon & Noida

Openings:

40 Positions

Interested candidates can apply through the provided application form.