01Key Responsibilities
Respond to customer queries via phone, email, chat, or social media. Resolve customer complaints efficiently and professionally. Provide accurate information about products, services, and company policies. Maintain records of customer interactions and transactions. Escalate complex issues to the concerned department when necessary. Follow up with customers to ensure issue resolution and satisfaction. Meet customer service targets and KPIs. Build and maintain strong customer relationships.
Compensation: 25,000.00 - 45,000.00 per month
Benefits:
Commuter assistance
Health insurance
Paid time off
Provident Fund
Work Location: In person .
