01Overview
ob Description:
Position: Customer Support Executive
Location: Bangalore
Job Type: Full-Time | Onsite
Experience: 13 years in sales support, customer support, or operations
Languages Required: English & Tamil/Hindi preferred
About Us
At Artium Academy, we are committed to delivering exceptional learning experiences to our learners. We are looking for a proactive and organized Customer Support Executive to assist the sales team, coordinate with customers, and ensure smooth day-to-day operations.
Key Responsibilities
Call and convert leads via CRM
Book trial classes and centre visits
Follow-ups and conversion tracking
Assist walk-ins and batch allocation
Coordinate with teachers and schedules
Support the sales team with lead management and customer coordination
Maintain and update CRM records accurately
Handle customer queries and ensure timely resolution
Prepare reports and manage documentation
Coordinate internally with operations and academic teams
Key Skills Required
Good communication and interpersonal skills
Strong coordination and organizational abilities
Basic knowledge of CRM tools and Google Workspace
Customer-focused and problem-solving mindset
Ability to multitask and manage follow-ups efficiently
Qualifications
Any Bachelors Degree
13 years of relevant experience in sales support/customer support/operations
Why Join Us
Opportunity to work in a fast-growing organization
Supportive and collaborative work environment
Career growth and learning opportunities
Benefits:
Health insurance
Provident Fund
Work Location: In person
Compensation: 25,000.00 - 40,000.00 per month
Work Location: In person .
