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HomeCompaniesEFICYENTCustomer Support Executive - Remote Working
E
EficyentACTIVELY HIRING

Customer Support Executive - Remote Working

Not Disclosed
2 to 6 Yrs
Full time
3/30/2026
Salary Range
Not Disclosed
Experience
2 to 6 Yrs
Job Location
Not specified
Remote Work Policy
Not specified
Visa Sponsorship
Not specified
Relocation
Not specified
Skills
Customer ServiceCustomer SatisfactionOnline SupportTechnical SupportStrong Customer SupportCRM toolsSupport ticket systems
Industry
BFSI
Hiring Status
ACTIVELY HIRING
Hiring Contact
E
EFICYENT
Recruiter

Job Description

Key Responsibilities

- Strong Customer Support, Customer Service, and Customer Satisfaction skills - Experience providing Online Support and managing interactions through email, chat, or other digital platforms - Capability to diagnose and resolve Technical Support issues effectively - Ability to work in a remote environment with minimal supervision - Proficiency with CRM tools and support ticket systems is a plus - Prior experience in the fintech or payments industry is advantageous

Qualifications Required

- Bachelor's degree in Business, Communication, or a related field is preferred but not mandatory Join EFICYENT, operating across 100+ countries, offering multi-currency wallets, local accounts in major currencies, and Smart FX for instant currency conversion. Catering to SMEs, financial organizations, and fintech developers, EFICYENT delivers fast settlements, compliance-ready infrastructure, and scalable white-label solutions. This full-time remote role provides an opportunity to be part of a dynamic team focused on simplifying cross-border payments.