Customer Support Executive Cse Patiala

Manage the Customer Service Field Team and Support Technicians Professionally handle customer calls and resolve complaints Coordinate with clients, the production team, and management Monitor Vehicle Tracking System (VTS) devices through dashboards, MIS, and web apps Plan replacements and maintenance for faulty devices Conduct customer training sessions on VTS operations and report generation Perform GPS data analysis Update information systems and maintain accurate records Report progress and status updates to both customers and internal teams Assist with other VTS-related activities as required by the client Qualifications: Graduate in any discipline with a one-year computer diploma, or a Degree in Electronics & Communication, Mechanical, or equivalent. Experience: 0 to 2 years of experience as an Operations Support Executive (Freshers are welcome to apply) Additional

Must have personal conveyance for commuting Shift-Day/Night Job Types: Full time, Permanent Compensation: 14,000.00 - 17,000.00 per month Benefits: Provident Fund License/Certification: Driving Licence and two-wheeler (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person .