01Overview
We are looking for a creative Customer Support Executive to join our incredible team at DBS MINTEK in Pune.
Growing your career as a Full Time Customer Support Executive is an incredible opportunity to develop useful skills.
If you are strong in cooperation, presentation and have the right drive for the job, then apply for the position of Customer Support Executive at DBS MINTEK today!
Job Details
Custom support executive skills:
Good communication skills
Valuable convincing skill
- Manage large amounts of incoming calls
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Part time and full time job
Freshers and experienced
8am to 5pm 9am to 6pm10am to 7pm11am to 8pm12pm to 9pm and also splitting shift available
Benefits of working as a Customer Support Executive in Pune:
Learning opportunities
Advancement opportunities
Advantageous package .
