Roles and Responsibilities
- Handle international customer calls to provide excellent customer support.
- Resolve customer queries related to products/services in a timely and professional manner.
- Maintain accurate records of all interactions with customers
- Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.
- Meet performance targets for quality, productivity, and sales metrics.
Desired Candidate Profile
- Freshers can apply; no prior experience required.
- Excellent communication skills in English (written & spoken).
- Ability to work on International Voice processes (BPO) from home.
- Solid understanding of international call center operations.
Package - upto 27k CTC
INTERESTED CANDIDATES REACH ME ON THIS MAIL ID - rozy.rozy1@teleperformancedibs.com .
02What you'll need
Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
Customer supportEnglish languageCall center operationsExcellent communication skillsInternational Voice processes