01Requirements
Excellent communication skills with the ability to interact clearly and professionally with customers
Fluency in English and Hindi is mandatory; knowledge of additional regional languages is an added advantage
Strong ability to manage customer interactions via phone, email, and chat
Capability to understand customer issues, follow defined processes, and coordinate smooth resolutions
A positive attitude, willingness to learn, and a strong customer-first mindset
Basic understanding of customer support tools, ticketing systems, or SaaS platforms is beneficial
MBA Freshers (any specialization) preferred .