1. Strong communication skills in English and Hindi.2. Ability to remain calm and solution-oriented during customer interactions.3. Comfortable with phone calls and written communication.4. Basic understanding of e-commerce, D2C brands, or online shopping platforms.5. Fast typing speed and clarity in written responses.6. Ability to handle multiple conversations simultaneously.7. Good listening skills and emotional intelligence.8. Willingness to learn customer support tools and CRM software.
About Company:
We're a digital-first e-commerce company based out of Mohali that focuses on selling spiritual goods. .
02What you'll need
Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
Time ManagementProblem SolvingCoordinationEffective CommunicationConflict ManagementOrder ManagementDecision makingMultitasking