Customer Support Executive, Reliance NIppon Life Insurance in Mumbai

Customer Support Executive Location: Mumbai Company: Reliance Nippon Life Insurance Salary: 25,000 30,000 per month Job Type: Full-time | On-site About the Role Reliance Nippon Life Insurance is looking for dynamic and customer-focused individuals to join our team as Customer Support Executives. In this role, you will be the first point of contact for our policyholders, helping them resolve queries, understand their policies better, and ensuring a smooth post-sales experience. Key Responsibilities Handle inbound and outbound customer calls professionally Resolve queries related to policy status, premium payments, claims, and documentation Ensure timely follow-ups and escalation handling Maintain accurate call records and update internal systems Coordinate with internal departments for faster query resolution Uphold customer satisfaction and deliver a seamless service experience Who Can Apply Minimum 6 months of experience in customer service (insurance/financial sector preferred) Good communication skills in English and Hindi (regional language a plus) Basic computer knowledge (MS Office, CRM tools) Graduate or equivalent education preferred Customer-centric attitude with strong problem-solving skills What We Offer Competitive fixed salary (25,000 to 30,000/month) Professional growth in a reputed life insurance company Structured training and development programs Performance-based incentives .