01Overview
We are hiring Customer Support Executives for an International Voice Process with a leading global organization in Kochi. Key Responsibilities Handle inbound customer/employee support calls professionally. Understand customer concerns and provide timely resolutions. Respond to customer queries with accuracy and empathy. Deliver a high-quality customer service experience. Maintain process compliance and quality standards. Accurately document customer interactions and updates. Escalate complex issues to the appropriate team when required. Eligibility Criteria Graduate or above. Freshers and experienced candidates can apply. Excellent English communication skills are mandatory. Strong listening, interpersonal, and problem-solving skills. Ability to understand customer requirements quickly. Basic computer knowledge is required. Immediate joiners are preferred. Salary & Benefits Annual CTC: 2.72 LPA 3.50 LPA Career growth opportunities in an international process. Professional work environment and training support. Location Kochi, Kerala Apply Now Email: jackson.j@skillactz.com Jackson J 9544316657 Jeena Jose 9188939806 Jovviya Ann 9188939805 .
