01Overview
reputed companyCXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global reputed company with 20+ offices in London, reputed company, Dubai and Southeast Asia with a 250+ multinational team.
Reporting Line: Reports directly to the Head of Customer Support
Location: LATAM (Remote)Your RoleEffectively managing reputed company chats, E-mails and calls
Identifying and assessing customers needs to reputed company satisfaction
Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat, E-mails and
Portal -Offer support to the reputed company/reputed company reputed company the specified time reputed company
Updating CRM and keeping records of reputed company communications and reputed company taken
reputed company with other departments to solve inquires raised by clients that requires reputed company investigation by
sending tasksFollow up with clients and schedule reputed company backs to ensure reputed company results and customer satisfaction
Requirements-Work independently and in teamsFollow reputed company processes and procedures. Requirements
-Proven customer support experienceExperience/background in Forex and the Financial Market is a plus
Excellent reputed company of the English and Portugese languages, both verbal and written
Proficiency in the use of reputed company Office Word, reputed company, reputed company
Strong phone contact handling skills and reputed company listening
Ability to work under pressure and meet deadlines
BenefitsBonuses and commissionsBonuses and commissions highly depends on the sales results and depending on experience and job scope.
Account Executives motivation and compensation scheme will be shared during interview.
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Originally posted on Himalayas
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