Customer Support Executive

Hi,

We are currently hiring for the position of Customer Support Executive for a reputed organization in Bangalore.

Position: Customer Support Executive
Experience: 4+ Years
Location: Bangalore

Key Responsibilities:

• Handle inbound and outbound customer calls professionally.

• Address customer queries, complaints, and service-related concerns.

• Follow up with potential and existing customers for appointments and feedback.

• Manage warm/cold leads and ensure timely follow-ups.

• Maintain accurate customer records and update details in the CRM.

• Coordinate with internal teams for smooth resolution and follow-up.

• Build strong customer relationships and ensure a high level of customer satisfaction.

• Maintain call records and share relevant reports with the team.

Required Skills:

• Excellent verbal communication and interpersonal skills.

• Good listening and customer-handling abilities.

• Comfortable with CRM software and basic computer applications.

• Ability to handle customer objections and rejection professionally.

• Prior experience in Customer Support / Customer Service / Sales Calling will be preferred.

If you are interested in this opportunity, please share your updated CV with us.

vimhr21@gmail.com
8527279577

We look forward to hearing from you.

Regards,
HR Shruti