Job Description Non-Voice Process Executive (Fresher) Company: WoodRock Infotech Pvt. Ltd.
Location: Dehradun Job Overview We are hiring freshers for our Non-Voice (Chat & Email) Process. This role is perfect for candidates with strong written communication skills who are looking to begin a career in customer support.
Salary 15,000 CTC Shift Flexible Rotational Shifts Key Responsibilities Respond to customer queries through Chat and Email. Provide accurate and timely resolutions. Maintain service quality standards. Escalate unresolved customer concerns. Follow company processes and quality guidelines.
Eligibility
Graduate or Undergraduate Good written English communication Basic computer knowledge Good typing speed preferred Positive attitude and willingness to learn Flexible to work in rotational shifts Why Join Us Comprehensive Training Career Growth Opportunities Friendly Work Culture
Work Location: In person .
02What you'll need
Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
written communicationcustomer supportemail supporttyping speedchat supportservice quality standardsescalation handlingcomputer knowledge