01Overview
Company Description Zeelab Pharmacy is a leading online pharmacy in India focused on making quality healthcare affordable for all. The company offers more than 2,000 affordable generic medicines sourced from WHO-GMP certified plants to ensure high quality and safety. With a strong network of over 2,500 pharmacies nationwide, Zeelab delivers essential medications directly to customers doorsteps for greater convenience and timely access.
Zeelab has already helped people in India save over 250 crores on medication costs. Applicants can learn more about the company through its website and mobile app.
Role Description The Customer Support Executive role at Zeelab Pharmacy is a full-time, on-site position based in Karnal. In this role, the team member will handle customer inquiries via phone, chat, and email, providing clear information about orders, deliveries, and products.
Responsibilities include resolving customer issues, maintaining high levels of customer satisfaction, and updating customer records accurately in the system. Freshers who are eager to learn and grow in a customer-facing role are encouraged to apply. Qualifications
Good communication skills in English and local languages, with a polite and clear speaking style.
Comfort using computers, excel and mobile apps
Ability to work on-site in Karnal
Robust problem-solving attitude, patience, and willingness to learn
Prior experience in customer support is a plus but not mandatory. .
