01Key Responsibilities
Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution ratesJob
02Requirements
The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.More about this Customer Support Field Executive jobPlease go through the FAQs to get all answers related to the given Customer Support Field Executive jobWhat are the eligibility criteria for this Customer Support Field Executive job
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Query Resolution for this Customer Support Field Executive job offered by M H Collections in Nagla, Patna.
What salary is offered for this Customer Support Field Executive job
Ans : The salary for this Customer Support Field Executive job ranges between 10,000-23,000 per month.
What shift and timings does this job follow
Ans : This Customer Support Field Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Nagla, Patna.
How many openings are available for this position
Ans : There are 99 openings available for this position.
Who can apply for this job
Ans : Candidates who have a Graduate and above qualification with 1-7 years of experience can apply for this Customer Support Field Executive job. Only male candidates can apply.
What does the role of Customer Support Field Executive involve
Ans : As a Customer Support Field Executive, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located
Ans : This Customer Support Field Executive job is located in Nagla, Patna.
What kind of candidate is ideal for this job
Ans : A candidate with skills like Query Resolution along with 1-7 years of experience is ideal for this Customer Support Field Executive job.
Why should you apply for this Customer Support Field Executive job
Ans : This Customer Support Field Executive job offers a salary between 10,000-23,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info. .