01Key Responsibilities
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job
02Requirements
The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.More about this Customer Support International Voice Care Agent jobPlease go through the FAQs to get all answers related to the given Customer Support International Voice Care Agent jobCan freshers or experienced candidates apply for this Customer Support International Voice Care Agent role
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Support International Voice Care Agent role.
What is the salary and job type for this role
Ans : The salary for this Customer Support International Voice Care Agent job ranges between 20,000-23,000 per month. This is a Full Time job.
What shift and timings does this job follow
Ans : This Customer Support International Voice Care Agent job follows a Rotational shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Perungalathur, Chennai.
How many vacancies are there for this Customer Support International Voice Care Agent job
Ans : There are 50 vacancies for this Customer Support International Voice Care Agent role.
Is this job open for all genders
Ans : Yes, this Customer Support International Voice Care Agent job is open for both male and female candidates.
What are the key responsibilities of this Customer Support International Voice Care Agent job
Ans : As a Customer Support International Voice Care Agent, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position
Ans : The job location for this Customer Support International Voice Care Agent position is Perungalathur, Chennai.
Who is the right fit for this Customer Support International Voice Care Agent job
Ans : A candidate having skills like Computer Knowledge, International Calling with 0-4 years of experience is the right fit for this Customer Support International Voice Care Agent job.
What makes this Customer Support International Voice Care Agent job a good opportunity
Ans : This Customer Support International Voice Care Agent job is a good opportunity as it offers a salary between 20,000-23,000 per month. This is a Full Time job and has 50 openings. .