01Key Responsibilities
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job
02Requirements
The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.More about this Customer Support Relationship Manager jobPlease go through the FAQs to get all answers related to the given Customer Support Relationship Manager jobCan freshers or experienced candidates apply for this Customer Support Relationship Manager role
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Relationship Manager role.
How much can you earn in this position
Ans : You can earn between 25,000-27,000 per month in this Customer Support Relationship Manager position.
What shift and timings does this job follow
Ans : This Customer Support Relationship Manager job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Rambagh, Rupnagar.
How many vacancies are there for this Customer Support Relationship Manager job
Ans : There are 20 vacancies for this Customer Support Relationship Manager role.
Which candidates are eligible to apply
Ans : Candidates with a Graduate and above qualification and 0-2 years of experience are eligible to apply for this Customer Support Relationship Manager role. Only male candidates are eligible.
What work will you do in this role
Ans : As a Customer Support Relationship Manager, you will work on skills like Query Resolution.
What is the job location for this position
Ans : The job location for this Customer Support Relationship Manager position is Rambagh, Rupnagar.
Who is the right fit for this Customer Support Relationship Manager job
Ans : A candidate having skills like Query Resolution with 0-2 years of experience is the right fit for this Customer Support Relationship Manager job.
What makes this Customer Support Relationship Manager job a good opportunity
Ans : This Customer Support Relationship Manager job is a good opportunity as it offers a salary between 25,000-27,000 per month. This is a Full Time job and has 20 openings.
Candidates can call HR for more info. .