01Key Responsibilities
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job
02Requirements
The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.More about this Customer Support Sales Coordinator / Executive jobPlease go through the FAQs to get all answers related to the given Customer Support Sales Coordinator / Executive jobCan freshers or experienced candidates apply for this Customer Support Sales Coordinator / Executive role
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Customer Support Sales Coordinator / Executive role.
What salary is offered for this Customer Support Sales Coordinator / Executive job
Ans : The salary for this Customer Support Sales Coordinator / Executive job ranges between 10,000-25,000 per month.
What shift and timings does this job follow
Ans : This Customer Support Sales Coordinator / Executive job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Patliputra Colony, Patna.
How many openings are available for this position
Ans : There is 1 opening available for this position.
Who can apply for this job
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Customer Support Sales Coordinator / Executive job. Only female candidates can apply.
What does the role of Customer Support Sales Coordinator / Executive involve
Ans : As a Customer Support Sales Coordinator / Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located
Ans : This Customer Support Sales Coordinator / Executive job is located in Patliputra Colony, Patna.
What kind of candidate is ideal for this job
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-6 years of experience is ideal for this Customer Support Sales Coordinator / Executive job.
Why should you apply for this Customer Support Sales Coordinator / Executive job
Ans : This Customer Support Sales Coordinator / Executive job offers a salary between 10,000-25,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info. .