01Key Responsibilities
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job
02Requirements
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.More about this Customer Support Sales Executive jobPlease go through the FAQs to get all answers related to the given Customer Support Sales Executive jobCan freshers or experienced candidates apply for this Customer Support Sales Executive role
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Sales Executive role.
What is the salary and job type for this role
Ans : The salary for this Customer Support Sales Executive job ranges between 15,000-20,000 per month. This is a Full Time job.
What shift and timings does this job follow
Ans : This Customer Support Sales Executive job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Aluva, Kochi.
How many openings are available for this position
Ans : There are 10 openings available for this position.
Who can apply for this job
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Sales Executive job. Only male candidates can apply.
Where is this job located
Ans : This Customer Support Sales Executive job is located in Aluva, Kochi.
Why should you apply for this Customer Support Sales Executive job
Ans : This Customer Support Sales Executive job offers a salary between 15,000-20,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info. .