01Key Responsibilities
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job
02Requirements
The minimum qualification for this role is below 10th and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.More about this Customer Support Senior Telesales Executive jobPlease go through the FAQs to get all answers related to the given Customer Support Senior Telesales Executive jobCan freshers or experienced candidates apply for this Customer Support Senior Telesales Executive role
Ans : Candidates who have All Education levels with 0-6 years of experience can apply for this Customer Support Senior Telesales Executive role.
What salary is offered for this Customer Support Senior Telesales Executive job
Ans : The salary for this Customer Support Senior Telesales Executive job ranges between 12,000-34,000 per month.
What shift and timings does this job follow
Ans : This Customer Support Senior Telesales Executive job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in H Block Sector-63 Noida, Noida.
How many openings are available for this position
Ans : There are 33 openings available for this position.
Is this job open for all genders
Ans : Yes, this Customer Support Senior Telesales Executive job is open for both male and female candidates.
Where is this job located
Ans : This Customer Support Senior Telesales Executive job is located in H Block Sector-63 Noida, Noida.
Why should you apply for this Customer Support Senior Telesales Executive job
Ans : This Customer Support Senior Telesales Executive job offers a salary between 12,000-34,000 per month. This is a Full Time opportunity and has 33 openings available.
Candidates can call HR for more info. .