Customer support specialist

Handle inbound customer calls and resolve queries effectively Assist customers with refunds, replacements, or repairs based on product type and issue Deliver accurate and timely resolutions with a customer-first approach Maintain call quality, empathy, and professionalism in every interaction Follow SOPs while ensuring high customer satisfaction scores Eligibility: Freshers & experienced candidates both can apply Undergraduate & graduates welcome Skills Required: Excellent Gujarati communication skills (must-have) Good English (verbal understanding & speaking) Basic computer knowledge Strong problem-solving & customer handling skills Ability to work independently in a WFH setup System Requirements (Mandatory): Processor: Core i5, 8th Gen or above RAM: Minimum 8 GB OS: Windows 10 or above Internet: Minimum 20 Mbps (Upload & Download) Power Backup: UPS/Inverter for system & light Webcam mandatory Ability to install EDR software Assessment Criteria: Typing: 25 WPM with 85% accuracy Versant Score: 3 or above AMPI Scores: Agreeableness: 20 Conscientiousness: 14 Why Join Teleperformance Work from home convenience Stable career with a global brand Great exposure to customer handling & operations Fast hiring process Immediate joiners preferred! APPLY NOW LIMITED OPENINGS! HR Urvashi Email your resume: urvashi.bangera@ Call/Whats App: Apply now / Call / Share with your network & help someone land a great job! Tag someone fluent in Gujarati who needs a WFH job! #Urgent Hiring #Work From Home #Teleperformance #Customer Support #Voice Process #Gujarati Jobs #WFHJobs #BPOJobs #Hiring Now #Freshers Welcome .