01Requirements
Graduate/Undergraduate, 1+ year customer support/voice experience, strong English.
Shift & Schedule: UK shift, 5 days working, rotational off.
Perks: Both-side cab (within radius), meals, laptop (select roles), insurance.
Interview Rounds: HR screening, voice assessment (VNA/VET), operations round.
International Outbound Sales Executive
Location: Delhi NCR (On-site)
Salary: Up to 34,000 in-hand (+ incentives)
Role: Outbound international sales & upselling, meet monthly targets, maintain CRM records.
02Requirements
Grad/Undergrad, minimum 1 year international outbound sales experience, excellent English.
Shift & Schedule: Rotational shifts, 5 days working.
Perks: Both-side cab (within 35 km), incentives/bonus.
Interview Rounds: HR Sales assessment Ops Client round.
Back Office / GDS Support (Travel)
Location: Delhi NCR (On-site / Hybrid)
Salary: Up to 40,000 CTC (role-dependent)
Role: Back-office travel operations, GDS (Amadeus) processing, booking & PNR management.
03Requirements
Graduate, 6+ months GDS experience (Amadeus mandatory), good typing & accuracy.
Shift & Schedule: 5 days working; rotational for some processes.
Perks: Performance incentives, virtual interview rounds for initial stages.
Interview Rounds: HR NVE/VWT Ops.
Process Expert / US Voice Specialist
Location: Noida / Gurgaon (On-site)
Salary: Up to 7 LPA (role-dependent)
Role: Provide US voice support, process improvement, coaching & quality monitoring.
04Requirements
1+ year US voice experience, excellent communication, analytical skills.
Shift & Schedule: 247 rotational shifts.
Perks: One-side cab, meal for odd hours, regular appraisals.
Interview Rounds: HR Voice assessment Ops.
Team Leader / TL (Contact Center)
Location: Delhi NCR (On-site)
Salary: Up to 68 LPA (depending on experience)
Role: Lead a team, achieve productivity & quality metrics, handle escalations and coaching.
05Requirements
Minimum 2 years TL experience (on papers), good people management & reporting skills.
Shift & Schedule: Rotational (may include nights); office visit required for final round.
Perks: Performance bonus, career progression.
Interview Rounds: HR Operations rounds (multi-level) Final client round.
Foreign Language Collections (Spanish) Specialist
Location: Delhi NCR (On-site)
Salary: Up to 8 LPA
Role: Handle Spanish & English collections calls, resolve disputes, maintain records.
06Requirements
1+ year Spanish voice experience, excellent Spanish & English communication, V&A language rounds mandatory.
Shift & Schedule: 247 rotational shifts.
Perks: One-side drop, meal for odd hours, language assessment-based hiring.
Interview Rounds: HR V&A (Spanish & English) Ops.
Job Type: Full-time
Compensation: 300,000.00 - 800,000.00 per year
Benefits:
Commuter assistance
Flexible schedule
Food provided
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund
Application Question(s):
are you an immediate joiner what's your Notice period do you have any exp. in international BPO in voice process what your current take home salary and notice period
Education:
Bachelor's (Required)
Experience:
US voice support: 2 years (Required)
international upselling and sales: 2 years (Required)
International voice process: 2 years (Required)
Language:
Fluent English (Required)
Work Location: In person .
07What you'll need
Programming languages
customer supportvoice supportinbound callssalesupsellingCRM managementAmadeusoutbound callsbackoffice operationsGDS processing
08About NOVUS AUTOMATION PVT LTD
BPO / Call CenterIndustry
Full timeEmployment Type
DelhiLocation