01Key Responsibilities
Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution ratesJob
02Requirements
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.More about this Customer Support Voice & Non-Voice Call Center Agent jobPlease go through the FAQs to get all answers related to the given Customer Support Voice & Non-Voice Call Center Agent jobCan freshers or experienced candidates apply for this Customer Support Voice & Non-Voice Call Center Agent role
Ans : Candidates who have All Education levels can apply for this Customer Support Voice & Non-Voice Call Center Agent role.
What salary is offered for this Customer Support Voice & Non-Voice Call Center Agent job
Ans : The salary for this Customer Support Voice & Non-Voice Call Center Agent job ranges between 18,500-38,500 per month.
What shift and timings does this job follow
Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Gandipet, Hyderabad.
How many openings are available for this position
Ans : There are 10 openings available for this position.
Is this job open for all genders
Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
Where is this job located
Ans : This Customer Support Voice & Non-Voice Call Center Agent job is located in Gandipet, Hyderabad.
Why should you apply for this Customer Support Voice & Non-Voice Call Center Agent job
Ans : This Customer Support Voice & Non-Voice Call Center Agent job offers a salary between 18,500-38,500 per month. This is a Full Time opportunity and has 10 openings available. .